Digital Operations Manager · Cincinnati, OH
About me
Based in Cincinnati, OH — working locally and remotely.
I’m the digital operations manager at CMT Imports, a precision-components importer in Cincinnati. I own the ERP, the Microsoft 365 environment, and the automation that connects them. Most of my work starts as somebody’s manual routine, a report pieced together every Monday or a spreadsheet checked line by line, and ends as something that runs on its own.
Before that I spent ten years at Touchstone Group Associates managing software products and programs for large automotive and financial-services brands. Before that I ran a cultured marble manufacturer for thirteen years, leading a team of ten and handling everything from the shop floor to the contracts.
The thread through all three is the same. Find the part of the work people dread, understand why it’s painful, then build something that takes it off their plate. Lately that means writing a lot of Python and leaning on AI tools to build faster than I could alone.
Experience
Digital Operations Manager
CMT Imports
Jul 2025 – Present
ERP, Microsoft 365, and the automation that connects them for a precision-components importer.
Senior Product Manager
Touchstone Group Associates
Jan 2022 – Jul 2025
Business execution software for clients including Synchrony Financial.
Program Manager
Touchstone Group Associates
Jan 2015 – Jan 2022
Incentive, recognition, and certification programs for Audi, Volkswagen, Volvo, Daimler, and Mercedes-Benz Financial Services.
General Manager
Trian Marblene Co., Inc.
Jan 2002 – Dec 2014
Led a 10-person cultured marble manufacturing team, from the shop floor to client contracts, including work for the Cincinnati Metropolitan Housing Authority.
Art Director
Lamar Advertising Company
Jun 1999 – Dec 2000
Recognition
- Contractor of the Year
Dominion Homes, 2004 - Contractor of the Year
Habitat for Humanity, 2008
Education
- Project Management Certification Program
Xavier University, 2015 - Scrum: Advanced
Lynda.com, 2018 - Art and Art Studies
The Ohio State University, 2000–2002